Posting: Part-Time Patient Service Representative
Organization: Central Coast Speech Pathology & Orofacial Myology
Location: Arroyo Grande, California
Position: Part-Time Pediatric Speech-Language Pathologist
Start date: Immediately
Deadline: Nov 1st
About Us:
At Central Coast Speech Pathology & Orofacial Myology, we are dedicated to helping children and adults express their best selves. With a mission rooted in the belief that everyone deserves to be heard and understood, we specialize in retraining the mouth to enhance communication abilities. We serve a diverse client base, ranging from age 2 to 65, focusing on specialized motor-based approaches for articulation disorders, orofacial myofunctional disorders, stuttering, and childhood apraxia of speech.
Job Summary
We are seeking a dedicated and detail-oriented Patient Service Representative to join our healthcare team. The ideal candidate will be responsible for providing exceptional service to patients while managing administrative tasks within a medical office environment. This role requires strong communication skills, proficiency in medical terminology, and the ability to navigate various electronic health record (EHR) systems.
Duties
- Greet patients and visitors in a professional manner, ensuring a welcoming environment.
- Manage patient check-in and check-out processes, including scheduling appointments and verifying insurance information.
- Handle medical collections and billing inquiries, ensuring compliance with HIPAA regulations.
- Maintain accurate patient records and documentation, utilizing EMR systems such as Epic, Meditech, Athenahealth, eClinicalWorks, and Simple Practice
- Assist with medical coding using ICD-9, ICD-10, CPT coding, and ensure proper documentation for care plans.
- Provide administrative support by answering multi-line phone systems, responding to inquiries, and managing correspondence.
- Review documentation for accuracy and completeness before submission to insurance companies or other entities.
Skills
- Proficient in medical terminology and coding (ICD-9, ICD-10, CPT).
- Experience with EHR systems including Epic, Meditech, Athenahealth, eClinicalWorks, Eaglesoft, and Simple Practice.
- Strong understanding of HIPAA regulations and medical billing practices.
- Excellent customer service skills with a focus on patient satisfaction.
- Strong computer skills including proficiency in Microsoft Office Suite.
- Previous experience in medical office management or as a medical receptionist is preferred.
- Familiarity with health information management practices and insurance verification processes. Join our team as a Patient Service Representative where you can make a difference in the lives of patients while advancing your career in the healthcare field.
Job Type: Contract
Pay: $21.00 - $23.00 per hour
Expected hours: 4 per week
Work Location: Hybrid remote in Grover Beach, CA 93433
Why Join Us?
- Be part of a well-established outpatient office with a supportive and collaborative team.
- Enjoy a flexible schedule that supports work-life balance.
- Benefit from mentoring and specialized training in orofacial myofunctional disorders.
- Make a meaningful impact in the lives of children and families.
Application Process:
Interested candidates should submit a resume and a cover letter outlining their suitability for the role. Please include details of relevant experience and qualifications.
Contact Information:
PATRICIA J. GRANT, MA, CCC, COM ®
CENTRAL COAST SPEECH PATHOLOGY & OROFACIAL MYOLOGY 960 West Grand Ave. Suite G
Grover Beach, CA. 93433
805-441-1055 Fax: 805-904-6133
patricia@ccspom.com
www.ccspom.com
Join us at Central Coast Speech Pathology & Orofacial Myology, and be a part of a team that helps children and adults find their voice and express their best selves!
